Beenleigh
 

Property Management

PRDnationwide Beenleigh provides a professional property management service giving the owner and tenant personalised service.  Close attention to the property is given to help you protect your valuable asset.

To achieve this we have adopted procedures that have been tested over many years and are in line with the Real Estate Institute of Queensland and the Department of Fair Trading.

We are also aware of the need to keep up to date with the latest in technology and our property management division is fully computerized, allowing us to offer precise and up to date information.

PRDnationwide Beenleigh recognizes the fundamental importance of reliable and ongoing communication. Our Mission Statement is created around communication and we take seriously our Fiduciary Duty to you to care for your property and your tenant and to communicate back to you all occurrences.

We also understand that in so far as each property varies, so can the requirements of each property owner. Most property owners do not wish to be notified of minor management issues, whilst other property owners wish to be notified of all occurrences. At PRDnationwide Beenleigh we welcome your specific requests regarding levels of communication and pledge to abide by them throughout our association with your property. We make this pledge due to our sophisticated systems that provides us with the tools required to ensure all property management team members are fully aware of each owner’s requirements and specific requests.

During any vacancy period you will be emailed updates on the success of our internet advertising with reports detailing how many ‘hits’ we are achieving as well as where these ‘hits’ are coming from and when we are receiving them.

You can also expect the highest standard of communication throughout every change relevant to your property, our team or industry requirements. It’s just one of our guarantees and we have no doubt you will love our hands on, caring approach to ensuring all of our clients feel special.

Assisting the property owner in securing the most appropriate tenant is of paramount importance and our number one priority. Prospective tenants are sourced, screened and selected with exceptional diligence through our extensive application and processing checklists.

 Applicants are required to:

  • complete a thorough and comprehensive application form
  • provide a statement regarding their leasing history
  • provide proof of employment ensuring financial means to meet weekly commitments
  • 100 Point Identification Check
  • Provide at least two personal references.

We carry out detailed rental and employment checks to ensure tenants have both a sound and reliable leasing track record and the financial means to meet commitments.  Our approach is thorough, discerning and highly effective. We subscribe to TICA* (Tenancy Information Centre of Australia).

 THE SERVICES WE OFFER INCLUDE:

  • Expertise in the application of the Residential Tenancies & Rooming Accommodation Act 2008.
  • Referencing Tenants for defaults with TICA (Tenancy Information Centre of Australia).
  • Advertising for Tenants in both local and metropolitan newspapers as required.
  • Arrears monitored and actioned daily.
  • Expert and efficient Bond Management.
  • Professional assessment and handling of property maintenance.
  • Regular property inspection reports forwarded to Landlord.
  • All funds processed through an Audited Trust Account.
  • Detailed monthly statements.
  • EFT (Electronic Funds Transfer) facility to disperse monies into nominated account.
  • End of year financial report for taxation purposes.

 

  • The exterior and interior of properties are inspected every three months.
  • Full written reports are sent to landlords within 3 days of the inspection. These reports outline the condition of the property and any recommendations.

Maintenance

  • Maintenance and repairs are arranged according to landlord instructions and with compliance with the Act in the case of an emergency.
  • Under the Residential Tenancies Act (1995) several changes have been made regarding maintenance.
  • It is now the responsibility of the owner to maintain the property in a 'reasonable' standard and to repair and maintain all chattels to a level consistent with the entry inspection report.
  • It is also the owner's responsibility to ensure security standards are of a 'reasonable' standard for a tenant. Door locks, window locks and security screens must be upgraded to an acceptable level.

Maintenance Staff

The tradespeople and maintenance staff we engage must have the following:

  • Current Workers Compensation coverage
  • Current Public Liability
  • Current licenses relevant to their trade
  • Offer competitive rates.
  • Demonstrate reliability and professional standards.

We will, if requested, use tradespeople of your own choice provided they meet the above criteria.

 

STATEMENTS

You have the option of choosing to receive statements at the end of the month or mid month and end of month.

These statements detail all rent collected and payments of any maintenance accounts.

You may have your money transferred by EFT directly into your nominated bank account. If you prefer a cheque will be forwarded to you.

At the end of the financial year we can provide you with a fully comprehensive statement that will assist you with lodging your tax return.

Trained Lease Negotiation Specialists

After consultation with you regarding the tenancy application, duration of lease and rental rate, we arrange signing of the Residential Tenancy Agreement.  Once accepted, tenants enter into a fixed-term lease for the agreed period.  On expiry of the initial term, you have the option to extend the lease for a further agreed fixed term, or adopt a periodic arrangement under the same terms and conditions.

Our Property/Leasing Manager is trained to understand market conditions affecting your lease term and achievable rental rate. This is paramount in securing the best possible outcome for both parties. Once an application has been processed and approved the Property/Leasing Manager negotiates and finalises all General Tenancy Agreements promptly on your behalf, handling all tenant liaison to ensure your best interests are represented.

Rental Payments and Bonds

Whilst it is not a requirement under the Residential Tenancies & Rooming Accommodation Act for tenants to pay a bond it is highly recommended and a policy of PRDnationwide Beenleigh for all tenants to pay the equivalent of four weeks rent as the bond.  We ensure peace of mind for the property owner and backing our commitment to only approve tenants with the proven capability to fulfill the requirements of their General Tenancy Agreement.If a bond is charged to the tenant there are heavy penalties imposed by the Residential Tenancies Authority (RTA) for non-compliance through bond overcharging and non lodgement of the bond with the RTA. All new tenants are required to pay a bond equivalent of four weeks rent, for weekly rent up to $500 (five hundred dollars). Properties attracting higher weekly rents on some occasions attract a higher negotiated bond taking into consideration fixtures, fittings and features of the property. These bonds are lodged with the RTA within 10 (ten) days of receipt and held in trust by the RTA until both parties agree, usually at the end of the tenancy, to distribution and refund of the bond. Should a dispute arise regarding the distribution and refund of the bond, dispute resolution and possible Small Claims Hearings could result so that neither party can unfairly claim the bond.

We require all tenants to pay rent in advance usually fortnightly although in some instances tenants opt to pay calendar monthly. Under the Residential Tenancies & Rooming Accommodation Act we cannot request rent to be paid more frequently than fortnightly in advance.

Rental Arrears & Arrears Control

All tenants are informed at the commencement of their lease that rental arrears will not be tolerated or excuses for arrears accepted. Payments are strictly monitored and, should arrears occur at any time, we act quickly to ensure tenant obligations are met. Tenants are reminded by phone or email alert of their arrears. Should their rent still be in arrears on the eighth day a ‘Notice to Remedy Breach’ is issued. You will be advised at this point so you don’t have any unexpected and unwelcome surprises when your statement is issued. Should the tenants fail to remedy the breach by paying the rent a ‘Notice to Leave’ will be issued. It is vital that these notices are issued at the time in order to protect your interests and Landlord Insurance policy. Non issue of these breaches could result in your insurance being deemed null and void in the event of a claim being necessary.

By issuing the required breach notices we not only protect your interests but in most circumstances future rental payments are prompt and on time as tenants are made aware that regular arrears and breaches of their General Tenancy Agreement will affect future rental references and tenancy applications.

Be assured that property owners are kept informed of rental arrears and remedy of breach progress. Should the breach result in a ‘Notice to Leave’ being issued and possible application to the Small Claims Tribunal for a ‘Warrant of Possession’ the property owner will always be notified with a request for advice and instructions prior to proceeding.

 

Maximising Your Returns by Minimising Vacancy Periods

PRDnationwide Beenleigh recognizes that maximizing your returns through minimizing vacancy periods is quite possibly one of the principal reasons for employing the services of a professional Property Manager and this very factor is a major cause for concern for property owners. PRDnationwide has developed a comprehensive system to ensure leases are renewed as due and weekly rents are increased within the legislated time frame. By following our system, should the tenant not opt to accept notice of a rental increase and/or the offer to renew the lease we have maximum time in which to market your property to ensure the tenant is replaced in the minimal amount of time.

A fundamental factor and the key to maximum performance are in setting a market rental rate to achieve stable and consistent occupancy.  We constantly monitor the rental market and after assessing your property and market factors that could influence the tenant as to whether or not they will decide to renew a lease and accept a rental increase or not. Recommended rental rates are designed to achieve optimum returns for your property.

Rents are reviewed at the end of each lease term.  Advice is provided on the condition of the property, the rental market at the time of renewal and whether rents should be revised. Instructions are always requested from the property owner prior to proceeding with rental increases or renewals.

 
 
 

Cnr Main & Bellew Streets Beenleigh, QLD 4207     |     P: 07 3287 2144     |     F: 07 3287 2100     |     beenleigh@prd.com.au     |     Legals & Privacy     |     Login     |     Real Estate Software by Inhabit

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